Shopping FAQ

Shopping

There are many purchasing options:

  • Shop Online: Store
  • Toll Free Order: 1-800-221-7921 (North America only)
  • Telephone Order: 1-905-631-9112
  • Facsimile Order: 1-905-631-9113
  • Email: order@technokids.com
  • Mail: Complete the Order Form and then mail the document and payment to TechnoKids Inc., 447 Kerr Street, Oakville, ON L6K 3C2, Canada.

After you place an order, an email will be sent with login instructions to TechnoHub. TechnoHub is an online library. Teachers must sign in to download TechnoKids Curriculum. To learn more visit Getting Started.

Yes! If you do not have time to complete your purchase, add the items to your shopping cart, then click Save Cart. An email message with a link will arrive shortly in your Inbox. When you are ready to checkout, click the link in the message to reload your cart. Please note, your cart expires after 90 days.

To request a quote, email quotes@technokids.com. Or, add items to your cart from the store, then instead of proceeding to checkout, click Get a Quote. A detailed message will be emailed to our team listing the items that you have placed in your cart.

If you cannot find your TechnoKids Curriculum, sign into TechnoHub and download your instructional materials again. If you do not know your account information, contact TechnoKids for assistance. Please note, if you require a replacement for a product purchased many years ago, some projects and versions (Office 2010|2007|2003) have been retired. Contact us for loyalty pricing to upgrade to our latest collection.

Payment Methods

Yes, we do accept purchase orders. To make a purchase, visit the Store. Add the item(s) into your cart and proceed through the checkout. Select Purchase Order as the method of payment and type in the P.O. number. Once the order has been submitted you must provide a copy of the document to TechnoKids. The order will not be released until the P.O. is received.

  • Email: order@technokids.com
  • Fax: 1-905-631-9113
  • Mail: TechnoKids Inc., 447 Kerr Street, Oakville, ON L6K 3C2, Canada

We accept VISA and MasterCard.

Yes, we do accept checks. Complete the Order Form and then mail the document and check to TechnoKids Inc., 447 Kerr Street, Oakville, ON L6K 3C2, Canada.

There are many possible reasons for a credit card not being accepted:

  • The card has expired.
  • You have reached or exceeded your credit limit.
  • You have exceeded your daily charge limit.
  • A computer at either end of the transaction is having technical problems.
  • TechnoKids Inc. is a Canadian company. If you are located outside of Canada and you are using a school credit card, restrictions by the school district may prohibit international orders. This can usually be resolved by contacting the credit card company.
  • Multiple online purchases in the same day may have flagged your credit card as a security risk by the credit card company.

Refund and Warranty

The TechnoKids Inc. return policy is based on the terms and conditions outlined in the site license agreement.

If you mistakenly ordered TechnoKids Curriculum, to cancel the transaction call 1-800-221-7921 or send an email to order@technokids.com. Provide us with the Web Order ID. To receive a refund: DO NOT sign in to TechnoHub; DO NOT download the file(s).

The TechnoKids Inc. warranty is based on the terms and conditions outlined in the site license agreement.

TechnoKids Inc. warrants for a period of ninety (90) days from the date of purchase that the product will be free from defects and in accordance with the accompanying documentation. TechnoKids Inc.'s entire liability and Licensee’s sole and exclusive remedy for any breach of the foregoing limited warrant will be, at TechnoKids Inc.'s option, replacement of the Curriculum, refund of the purchase price, or repair or replacement of the Curriculum which is returned to TechnoKids Inc. and or an authorized reseller/agent.

Register TechnoKids as a Vendor

TechnoKids Inc.
447 Kerr Street,
Oakville, ON L6K 3C2
Canada

Toll Free: 1-800-221-7921
Phone: 1-905-631-9112
Fax: 905-631-9113

98-0399510

13472 8617 RC0001

TechnoKids is a Canadian company. For this reason, we must submit a W-8 form. Download the form.